DWYER EVENT CONSULTING LLC
Driving Growth for You & Your Customers
DEVELOPING INNOVATIVE PRICING MODELS & CUSTOMER STRATEGIES
SERVICES
With 20+ years experience in the Trade Show Industry we offer a wide variety of Trade Show & Consulting Services.
One thing will always remain constant. Every decision you make in business will always have a financial impact & impact customer experience. Paul has the ability to identify both sets of these criteria and navigate the best solution.
Ability to strategize, identify Financial efficiencies & new product opportunities while focusing on customers’ overall experience & ROI (return on investment).
Paul has been described as an enthusiastic team player with excellent communication skills, ability to streamline processes, consult & advise Senior Management on key objectives & goals.
Paul also has the ability to develop & manage staff, while also nurturing strong Vendor & Customer relationships with ongoing revenue generation & efficiencies.
PROJECTS
Over his career Paul Dwyer was involved in many different projects while at Reed Exhibitions & Informa Markets; these were to drive growth, improve customer experience and extract data from those interactions and use in the future.
While at Informa, Paul oversaw, Procurement, Data, Customer Service & Onsite IT. Paul worked to consolidate different systems & introduce Tech to improve the customer journey. Also at Informa Paul consolidated Vendors & identified economy of scales. While at Reed, Paul oversaw Registration and was at the forefront of designing better registration experience for customers. Paul drove the Floor Plan Pricing Financial models and implemented to increase yield and allow for pricing flexibility. Paul also worked with InGo to drive growth and analyze different levels of buyers influence (C-Suite vs Small Buyers) .
Paul also has extensive knowledge of working with Associations and building strong relationships. with Vendors.
During all of this, Paul always kept an eye on the customer, data, & financial impact(s) of any and all decisions & this ability will help to serve you & your customer base going forward.
ABOUT:
After working for 15 years at Reed Exhibitions & 5 years at Informa Markets and driving many of the key initiatives Paul Dwyer wanted to share that passion and work with other Event organizers & help grow their business.
With such models as the Location Floor Space Pricing model (think Real estate or Stadium seating), we have the ability to Grow revenue while also offering more choices to your customers.
Kiosks offer an amazing opportunity for a better Customer Experience, better navigation on-site, increased revenue for the event organizer and a way to track customer behavior.
Having worked in & with various disciplines including Customer Service, Procurement, Registration, Finance, Business Development, Pricing, Marketing, Operations & Onsite IT. Paul brings a vast understanding of the industry & products that can help your customers attain success while enhancing your brand & customer loyalty.
